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Refund Policy
Recreation, Therapeutic & Pool Program Refund Policy
Full refunds will be issued if a program is cancelled by the Town. Participants who withdraw from a program at least 2 weeks prior to the start of the program will receive a full refund. No refunds will be given once a program begins, unless for medical reasons and accompanied by a doctor’s note. All refund requests must be submitted using this online form: http://cheshirect.myrec.com/info/household/members/custom_forms/add.aspx?FormID=16.
Field & Pavilion Refund Policy
A 50% refund will be given for cancellation if the date is reserved by another party. If the date is not reserved by another party, then no refund will be given. Requests to move a date are considered the same as a cancellation and will follow this policy. All cancellation/refund requests must be in writing.
For information on Program Transfers, please view our Transfer Policy: https://cheshirect.myrec.com/info/dept/details.aspx?DeptInfoID=1086